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Lead Management

Track, qualify, and manage leads captured by your AI agent through the dashboard.

Updated Jan 15, 2024
6 min read

Lead Capture and Management

Estaro automatically captures every conversation with prospects, organizing them in your Interactions dashboard for efficient follow-up.

Viewing Your Interactions

Access all conversations from the Interactions page in your dashboard. Each interaction includes:

  • Full conversation transcript
  • Timestamp and duration
  • Platform source (website, Telegram)
  • Any contact information shared during the chat
  • Property interests discussed

Conversation History

Your AI agent maintains context across conversations:

  • Recognizes returning visitors
  • References previous discussions
  • Builds on established preferences
  • Provides personalized responses based on history

Exporting Lead Data

Download your interaction data for use with external tools:

  • Export conversations to CSV format
  • Include timestamps, messages, and metadata
  • Filter by date range before exporting
  • Import into your CRM or spreadsheet software

Email Notifications

Stay informed about new leads with automatic email alerts:

  • Receive notification when conversations start
  • Configure notification preferences in Settings
  • Choose which interactions trigger emails
  • Team members can set individual preferences

Follow-Up Best Practices

Review the Interactions dashboard regularly to:

  • Identify hot leads showing strong interest
  • Read full conversation context before calling
  • Note specific properties or features mentioned
  • Track response times and engagement levels